Covid-19 and its impact on the internationalization of cargo transport
services in Colombia
……………………………………
El Covid-19 y su impacto en la internacionalización de servicios de transporte de carga
en Colombia
Campo Elías López-Rodríguez
1
Juan Sebastián Rubiano-Calderón
2
Fernando Augusto Poveda-Aguja
3
Edgar German-Martínez
4
Jorge Luis Cabezas-Quintero
5
ABSTRACT
This article's main objective is to identify the
incidence of Covid-19 in the processes of
internationalization of freight transport services
in Bogotá Colombia, this taking into account the
importance of internationalization in the face of
the challenges that globalization brings to the
country in the new scenario that organizations
must face regarding the pandemic. Through a
descriptive approach and a documentary review,
the behavior of the internationalization of this
sector, which is so important for the country's
economy, as is the transport service, is
statistically reflected, showing that although
there is a direct incidence of the current
pandemic in the sector, it is also clear that this is
due to the change in current consumption
needs. It is concluded that only those companies
that are willing to be in constant evolution are
those that despite the difficulties manage to
overcome this type of phenomenon successfully.
Keywords: Covid-19, internationalization of
services, cargo transportation, international
trade.
RESUMEN
Revista investigación, desarrollo
educación, servicio, trabajo (ID EST)
Vol 1 No 2
July December 2021
e-ISSN 2745-1194.
Pag 58-82
Received: November 03, 2020
Approved: March 09, 2021
…………………………………….
Doctorando en Psicología del Consumidor.
Docente investigador del programa de
Comercio Internacional de la Universidad ECCI
, Bogotá, Colombia, clopezr@ecci.edu.co
http://orcid.org/0000-0003-4061-2979
Profesional en Comercio Internacional de la
Universidad ECCI, Bogotá, Colombia,
juans.rubianoc@ecci.edu.co
https://orcid.org/0000-0002-6848-5070
Doctor de Educación. Docente investigador de
la Maestría en Educación de la Corporación
Universitaria Minuto de Dios UNIMINUTO,
fernando.poveda@uniminuto.edu
https://orcid.org/0000-0001-8149-9963
Doctorando en Proyectos de la Universidad
Americana de Europa UNADE. Decano de la
Facultad de Ciencias Empresariales de la
Corporación Universitaria Minuto de Dios -
UNIMINUTO.
edgarg.martinez@uniminuto.edu
http://orcid.org/0000-0003-3883-9277
Patrullero Policía Nacional de Colombia -
Escuela Internacional del Uso de la Fuerza
Policial para la Paz (CENOP).
luis.cabezas@correo.policia.gov.co
https://orcid.org/0000-0002-0816-1592
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Este artículo tiene como principal objetivo identificar la incidencia del Covid-19 en los
procesos de internacionalización de servicios de transporte de carga en Bogotá
Colombia, esto teniendo en cuenta la importancia de la internacionalización frente a
los desafíos que trae consigo la globalización para el país en el nuevo escenario que
deben afrontar las organizaciones respecto a la pandemia. A través de un enfoque
descriptivo y de una revisión documental se plasma estadísticamente el
comportamiento de la internacionalización de este sector tan importante para la
economía del país, como lo es el servicio de transporte, evidenciando que si bien, existe
una incidencia directa de la actual pandemia en el sector, también es claro que esto se
debe al cambio de las necesidades de consumo actuales. Se concluye que solo aquellas
empresas que están dispuestas a estar en constante evolución son las que a pesar de
las dificultades logran sobrepasar este tipo de fenómenos de manera exitosa.
Palabras clave: Covid-19, internacionalización de servicios, transporte de carga,
comercio internacional.
Introduction
With the process of global globalization and rapid economic growth, companies are
constantly forced to seek various dynamics of market expansion, capital and collection
of raw materials for their continuous supply, which leads to them being immersed in
different processes of internationalization. For Ghauri, Strange & Cooke (2021) it
is the way a company enters the reality of globalization, or the way it projects its
activities in an international market, thus creating commercial, financial and
knowledge chains between different countries.
Internationalization in Colombia has been a research topic of great importance over
the years (López-Rodríguez, Ligarreto & Lombana, 2019; Castiblanco-Moreno,
Castro-Castell & Gómez-Ramírez, 2017; Monsalve, 2016), basically for the interest of
companies to globalize and get information that facilitates this process, as well as the
interest of the national government to encourage companies to generate an
international projection of their business. According to Sharma et al. (2020)
internationalization has had profound effects on the development of multinational
enterprises, as well as on the global economy, generating a growing interdependence
of financial markets and national economies.
According to Figure 1, Colombia's imports and exports can be identified in the first
period of 2018 and the first period of 2019, which reflects an increase in imports in
2019 compared to the previous year, and a small decrease in exports in the same
periods; however, these figures allow them to be associated with the logistics involved
in these operations that influence the infrastructure of transport and storage
companies must be constantly improving to meet market demand.
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Figure 1. Importations and exportations Colombia 2018 – 2019 in millions of dollars.
Source: own elaboration based on DANE the National Administrative Department of
Statistics (2020).
According to the customs statute, transporters are "persons who, with a contract of
carriage, assume the obligation to move the goods from a point of origin to a point of
destination, in exchange for a payment called freight. They are responsible for the
cargo they carry from the time it is delivered to the delivery at the agreed place and
person" (Ministry of Finance and Public Credit, 2016).
In the health emergency that the world is going through in 2020 because of the virus
called COVID-19, drastic measures have had to be taken in Colombia such as
containment measures and restrictions on companies. The actions of the authorities
in the country have sought to stop the spread of the virus, however, the economic
effects that these actions have had over the months are important, so it is necessary
that the decisions of the authorities can achieve a balance between the spread of the
virus and the economy of the country which are essential for society and national trade
(Jaén , Marín & Ortiz, 2020).
Figure 2 shows the impact that COVID-19 has had on different sectors of foreign trade;
the transport of cargo, depleted inventories and the rise in response prices are the
greatest difficulties for entrepreneurs in the acquisition of raw materials or the supply
of goods (Chamber of Commerce of Bogotá, 2020). This is partly due to the restrictions
that the national government and the mayor's office of Bogota have had to impose to
slow the spread of the virus, and because of this is the affectation of the logistics of
transporting cargo of all types of goods, as well as the break that is clear in the trade of
the capital.
Primer semestre 2018
Primer semestre 2019
Exportaciones Importaciones
20,555
23,337
20,303
24,669
Primer semestre 2018 Primer semestre 2019
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Figure 2: Employers' difficulties due to Covid-19. Source: own elaboration based on
the national survey of Covid-19 impact, Chamber of Commerce of Bogotá (2020).
A first perception of the effects of the pandemic on the internationalization processes
can be identified through Figure 3, which shows the decrease in Colombian imports
for the month of April 2020 compared to the same month last year; and where a
variation of -31.6% is evidenced and that expressed in millions of dollars are -1431.7
US (National Administrative Department of Statistics, 2020). This same figure implies
that this decrease is related to the pandemic, since from 2017 to 2019 the values were
rising gradually.
14%
17%
19%
23%
26%
Importaciones Otros Transporte de
carga
Inventarios
agotados
Mayores precios
de insumos
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Figure 3: Imports per month in April in millions of dollars (CIF values). Souce: own
elaboration based on the National Administrative Department of Statistics (2020).
Based on the above, and to prepare this article, the following problem arises: What is
the incidence of Covid-19 in the processes of internationalization of freight transport
services in Bogotá, Colombia? To face this, it is intended to highlight the different
theoretical references that arise from the processes of internationalization of transport
services in Bogotá, characterize the current situation of freight transport services in
Bogotá and its impact on internationalization, and finally show the impacts
that Covid-19 has generated on the commercial development of freight transport in
Bogotá.
Below are the theoretical references that support this article, highlighting the business
internationalization and freight transport services, then the methodological structure
of the study, the results of the behavior of the internationalization of freight transport
services in Bogotá during the Covid-19 pandemic and finally the conclusions of the
study.
Internationalization company-wide
In an increasingly globalized world, internationalization is a fundamental piece for the
survival of companies, the objective is to expand markets when the national space is
increasingly smaller and with more competitors (López-Rodríguez et al. 2021). That is
why, Becerra (2010) affirms that the development of international trade over time has
been thanks to the high mobility between countries, the globalization of markets and
the innovation of new information technologies. It is possible to achieve this hand in
hand with competitiveness and the internationalization of this (Botero Pinzón, 2014).
According to Bahoo, Alon & Paltrinieri (2020) internationalization can be defined as
a process by which the activities of a company are developed such as the sales of its
products, purchase of supplies, production and others, in other countries other than
the one of origin of the firm. However, internationalization can be analyzed differently
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from the traditional one, since this process can impact the development of companies
in various areas such as: the transfer of technological knowledge, induction of new
economic and financial strategies, among others (Pinzón, 2013). It should be noted
that international trade developed since the industrial revolution and has been
transformed with the advance of certain aspects, such as production techniques,
marketing, the means of transport and the growth of demand (Becerra, 2010).
Over time, borders were opened with which growth opportunities arose for emerging
economies that managed to have a leading role in the world, as well as companies that
saw an alternative to grow (Arroyave, 2012). As described by Muñoz-Cañavate &
Fernández-Falero (2015) economic globalization has been developing and this
generates changes in the actors operating in the markets a clear example of this is the
alteration of economic borders, which makes companies compete internationally.
Access to new markets generates greater growth based on an expansion strategy, and
the competitive pressure in the domestic market decreases, as demand increases
abroad (Giménez, 2010).
There are three main ways for the internationalization of companies which are
imports, exports or investments abroad (Córdoba, Rodenes, & Rueda, 2016), and as
mentioned by Gálvez-Albarracín, Reyes-Velasco & Rodríguez-Orejuela (2018).
companies that have an acceptable level of international market orientation are
inferred to have good potential to take advantage of the FTAs that the country has
made with other countries. It is generally thought that the family business is outside
the economy of any country, but they are fundamental in the economy thanks to the
fact that they generate a high percentage of employment and economic development
(Cavusgil et al. 2020).
For Muñoz-Cañavate & Fernández-Falero (2015) the processes of internationalization
of companies must a very varied information as it is: the political and economic
situation of the market, the risk of the country, competitors, among other important
factors to succeed in the destination market. For this reason, Botero Pinzón (2014)
affirms that the process of internationalization of any company starts in the first
instance as an exercise of international projection of the organization, that is, the
synchronization of all the variables related to its purpose. The entrepreneurial
orientation (OE) through the calculations of risk increase made by managers and of
innovation processes, energizes companies for the creation of products and the
improvement of these (Gálvez-Albarracín, Reyes-Velasco & Rodríguez-Orejuela,
2018).
The internationalization activity involves studying and on different cultures and
consumption habits, which requires changes in the products, packaging, or
presentation of the company (Giménez, 2010). Following these guidelines,
Pineda, Jerónimo & Carrasco (2012) propose that the selection of markets is crucial
for companies when starting and enhancing their economic activity in other countries,
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however, this is not only an important reason for companies but also for official
bodies.
Likewise, there are several aims that a company pursues through an international
strategy, from potential demand to diversifying commercial risk, thanks to the support
of different clients in certain economic environments that favor the company (Becerra,
2010).
The global born phenomenon consists of the internationalization of a company
from the moment of its creation or during the first two years of its existence, this
modality is mainly for technology companies (Arroyave, 2012), and to start in this
process López-Rodríguez & Neme-Chaves (2021). tell that the internationalization
of a company requires an investment that will be reflected positively in the long-term,
which is why incurring in the export activity must be analyzed financially and with
business commitment. It should be clear that the exportable offer of a company is to
secure certain volumes requested by a customer or have products that satisfy foreign
markets, however, this term also integrates the financial, economic, and management
capacity of the company (Córdoba, Rodenes & Rueda, 2016). There are different
strategies to achieve the internationalization process such as alliances with other
companies positioned in different markets, production capacity, innovation and
mainly the adaptation of the dynamics of the global business environment (Bahoo,
Alon & Paltrinieri, 2020). Another strategy is important is the issue of the selection
of markets, where Pineda, Jerónimo, and Carrasco (2012) clarifies that the selection
of markets is divided into 3 phases, the first refers to the valuation or preliminary
review, consists of identifying the potential markets based on more important macro
indicators to be able to meet their goals and for this, there are international
organizations that issue information resources on which companies can be based to
carry out your internationalization study and make a less risky decision for your
business (Muñoz-Cañavate & Fernández-Falero, 2015).
Freight transport services
Thanks to the growing importance of freight transport services in logistics processes,
the global trend is now directed towards multimodal transport in all operations of the
logistics chain (González, 2013); for a better explanation López-Rodríguez & Rincón
(2019) present an example by mentioning that passenger transport has a relationship
between the several trips per passenger and the several trips per vehicle; in freight
transport, they take advantage of the economy of scale by transporting large quantities
of goods in large vehicles; although the problem of cargo logistics is at the national
level, since the country's governmental entities do not guarantee the proper
management of the freight transport sector and there is no investment of the national
budget directed to it (Sharma et al. 2020).
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For Arbeláez & Marín (2012) there are four critical success factors in service
companies such as transport in the country: i) Cost, ii) quality, iii) time, or ability to
meet customer needs in a timely manner and, iv) innovation. And speaking of the
social costs of transportation, they are divided into two groups: internal costs and
external costs. Internal costs are those borne by users as operating costs, external costs
refer to accident costs, infrastructure, etc. (Díaz & Maza, 2011); Another
critical cause of external success is security, since the importance of this in the supply
chain increases more and more, therefore, in Latin America efforts are constantly
made so that companies understand the competitive effects that arise from this
scourge (Gutiérrez, 2013).
The activities carried out by freight transport companies must variable and fixed
resources; the first are resources such as fuel, tires, maintenance, among others, and
the second refers to insurance, bearing taxes, among others (Arbeláez & Marín 2012).
For this reason, it must be considered that when internal or external risks existing in
the environment of the freight transport service, it is not possible to fulfill a delivery,
normally the economic losses are much (López-Rodríguez, Moreno-Martin & Vidal-
Cañas, 2018). And these risks increase more when faced with the disadvantages it is
necessary to analyze the poor state of the infrastructure of Colombian roads, airports,
and ports; they also have a limited road network, and this leads to a negative impact
on competitiveness (Angulo Reyes et al. 2018).
Materials and methods
This research has a descriptive scope, for Hernández, Fernández & Baptista (2014)
consists of specifying the properties, characteristics, and profiles of people, groups,
processes or other phenomena that are subjected to analysis, that is, they intend to
measure or generate a search for information related to the concepts or variables that
are the object of study. Likewise, according to Fernández (2016) descriptive research
can also be called diagnostic or data collection research, and they are useful to show
the dimensions or angles of a phenomenon since the researcher must be able to define
or at least visualize what will be measured and on whom the information will be
collected , which will be true and at the end you can give an
interpretation and check the object under study.
The approach that will be developed will be of a qualitative nature, for Abreu (2012)
consists mainly in the description of the qualities of a phenomenon, mainly
manifested in the strategy that will allow knowing the facts, processes, structures, and
people in their entirety, likewise, who makes qualitative research develops the central
problems of his work during the process of this. On the other hand, this approach will
allow the researcher to know deeply and with information of a documentary nature
the object that is studied having a certain interest in accessing the experiences, the
documents, the interactions about it; to the above, Cauas (2015) affirms that
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qualitative research is mainly based on using exclusively information that allows
generating an analysis for achieving detailed descriptions of the phenomena studied.
The technique that will be used for the collection of information is documentary
analysis, which focuses according to Peña Vera & Pirela Morillo (2007) on the analysis
of data that are embodied in different documents and through these manage to extract
their content, which is synthesized to create new documents that facilitate their
recovery and dissemination. Likewise, documentary analysis or also called
documentary treatment, is a characteristic activity of any library or information
center, for identifying, describing and representing the continent and the content
of documents in a different way from the original, with the purpose of guaranteeing
their selective and timely recovery, as well as enabling their exchange , diffusion and
use (Dulzaides Iglesias & Molina Gómez, 2004). On the other
hand, Batanero & Díaz (2015) affirm that there are two trends of documentary
analysis, the first is that it comprises several phases and one of them is the
bibliographic description, the second is that it should be considered only as a
description of the content and not formal.
Results y discussion
Current situation of freight transport services without the incidence of
Covid-19
This section corresponds to a collection of information that gives an account of
the reality of freight transport and its impact on internationalization, as opposed to a
comparison that expresses numerically the impacts generated by the Covid-19
pandemic in the face of it. That is why, below, Figure 5 presents how Colombia is facing
the global competitiveness index in some infrastructure factors for international
freight transport and that in accordance with what the Ministry of Transport
establishes (2020). This Global Competitiveness Index (IGC) compares 141 countries,
giving them scores and positions against various economic sections for the year 2019,
and is carried out according to the perception of the World Economic Forum.
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Figure 5. Competitiveness of Colombian infrastructure against the Global
Competitiveness Index. Source: Own elaboration based on the Mystery of Transport
(2020).
In the face of these statistics, it is worth highlighting some important points; to
begin with, port services are analyzed, where the connectivity index cause is a point of
relevance and Colombia is in a good place (33) worldwide, but an important
challenge is seen, in the efficiency of these same services, where positional it is at
number 72; and exactly the same is the case for other forms of international cargo
transport; in airport connectivity, it is located in the best place, but in service
efficiency at number 78, for the mode of rail and road transport although the same
thing happens, the reality is that the country is in a place quite far from the ranking of
the first positions, with connectivity positions of 89 and 97 respectively and
inefficiency of 99 and 104. There is another measurement variable
of much importance worldwide and is the LPI logistics performance index, which
according to the Ministry of Transport (2020) for the year 2019 Colombia had the
largest variation with a percentage of 12.6% going from place 94 to 58 of 160
economies analyzed, this variable is measured from 1 to 5, where 5 is the highest score
obtained and the list is headed by Germany with a score of 4.20. Below is presented in
Figure 6, this index for some factors of the freight transport sector and again there are
challenges that the country has inefficiency, in this case of customs and infrastructure
management, and that through the document CONPES 3982 of 2020, the national
government seeks to improve its competitiveness.
97
104
89
99
31
78
33
72
65,4
3,4
1,9
1,7
144,4
4,5
50,1
4,1
Índice de conectividad de carreteras
Calidad de Carreteras
Densidad de la red ferroviaria
Eficiencia en los servicios de trenes
Conectividad aeroportuaria
Eficiencia de servicios de transporte aereos
Índice de conectividad de eno de línea
Eficiencia de los servicios portuarios
Puntaje 2019 Posicion 2019
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Figure 6. Logistics Performance Index. Source: Own elaboration based on the Ministry
of Transport (2020).
Talking about the current situation of freight transport services and their impact on
internationalization in the city of Bogotá allows us to analyze more specific figures
such as those granted by the Ministry of Transport (2020), where it indicates that for
the year 2019 a total of 246'989,600 tons were mobilized by road transport, of
which 35'004,333 trips were distributed and this is at the national level; if we analyze
only those trips whose origin was the city of Bogotá, it is found that in total there
are 6'890,569 which indicates that it is 19% of the total loads, to analyze this
percentage to the other cities of origin, such as Barranquilla, Medellín, Cali, among
others, figure 7 is presented below.
2,61
2,67
2,87
3,08
3,17
3,19
Aduanas
Infraestructura
C alidad de los servicios logísticos
Trazabilidad
Puntualidad
Facilidad de los envios
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Figure 7. Percentage’s cities of the origin year 2019. Source: own elaboration base on
transport Minister (2020).
The percentage variable changes a lot if we go from talking about the road mode to the
air mode, where according to the figures obtained by the Ministry of Transport (2020),
Bogotá assumes the largest transport operators in the country with a total of 724
thousand tons representing 70.1%, followed by Rionegro with 11% and 115 thousand
tons transported which immediately gives a perception of the importance of el Dorado
airport in cargo transport services; Cali has a representation of 4% Barranquilla of 3%
San Andrés of 2%; among others. However, although the percentages are high, the
reality is that the totality of air cargo transport or even by road is insignificant to what
represents the maritime cargo which transports 97.8% of the country and that is
when the city of Bogotá could not be competitively strong in relation to cities with open
seas (Directorate of Taxes and National Customs , 2018).
The transport of air thing over the last few years has become an essential axis for
internationalization in Colombia and in the world, thanks to its efficiency in
operations and its speed to interconnect all countries unlike other modes of transport
as reported by López-Rodríguez et al. (2021). this in Colombia is because in the city
of Bogotá, logistical, administrative, and structural initiatives have been generated to
be able to meet the demand that today has the El Dorado airport since it is now the
reference port in Latin America.
11,19% 19,68% 19,83% 16,40% 17,67% 11,04% 4,19%
Barranquilla Bogotá Buenaventura Cali Cartagena Medellin Santa Marta
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Figure 8. Tons mobilized by the road year 2019. Source: own elaboration base on
transport Minister (2020).
Figure 8 provides an understanding of the number of tons moved by road; according
to the Ministry of Transport (2020), the total of Colombia was 118'303,258.71,
likewise, it allows to see the participation of the city of Bogotá D.C divided into two
values: one of them refers to the total of tons mobilized via highway dispatched from
the city to different destinations which were 6'417,036.37, and the other value refers
to the number of tons that were entered into the city, which recorded 12,164,061.45,
managing to find the percentage share that the city of Bogotá D.C had in the total tons
mobilized by road in the country, which was 15.70%.
Current situation of freight transport services in Bogotá D.C with the
incidence of Covid-19
At the end of 2019 a virus called COVID 19 came to the fore, with which, according to
the Ministry of Transport (2020) all countries began to face a situation without
precedent, which generated a sudden stop to the economy and all social activities,
likewise, it has been evidenced the existence of global threats and the role that the
human being plays in them. Therefore, the government of each country has had to take
measures of restriction and prevention, thus generating an impact on commercial
transactions and their logistics services, making the global economic recession
worrying. In the case of Colombia, both local and national quarantine measures were
taken in the same week, an aspect that did not give organizations time to consider
changes in the work dynamics of their collaborators (Rodríguez-Rojas, 2020).
In Colombia due to the emergency that is presented, it was decided to create the
logistics and transport center which is composed of the Minister of Transport, the
Minister of Agriculture, the Minister of Trade, Industry and Tourism, and a delegate
of the presidency, this to take measures for the supply of basic necessities; according
to the Ministry of Transport (2020) one of the first measures that were
118.303.258,71
6.417.036,37
12.164.061,45
Total Colombia Total Bogotá D.C según
origen
Total Bogotá D.C según
destino
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implemented was the non-collection of tolls on the concessions and non-
concession roads of the country, seeking to make sure that logistics chains such as
production, the supply of basic foodstuffs, imports of basic necessities or agricultural
inputs so that they could transport them from the different ports of the country to the
production centers of Colombia.
This to take measures for the supply of basic necessities; according to the Ministry of
Transport (2020), one of the first measures that were implemented was the non-
collection of tolls on the concessions and non-commissioned roads of the country,
seeking to make sure that logistics chains such as production, the supply of basic
foodstuffs, imports of basic necessities or agricultural inputs so that they could
transport them from the different ports of the country to the production centers in
Colombia. and although the city of Bogotá is the main air cargo carrier in Colombia as
shown in Figure 8, it was also affected by the decrease in demand for goods nationally
and internationally, as reported by Díaz-Olariaga (2021) air cargo transport in Bogotá
and in the country, in general, did not collapse completely thanks to the distribution
of medical and basic necessities, however, the 75% capacity restrictions had to
be applied and aligned with the number of domestic and international flights imposed
by the regulatory bodies.
Figure 9: Tons transported by air by 2020 by city Source: Own elaboration based on
data from the Civil Aeronautics control board (2020)
Figure 9 shows the number of tons that were transported in the air mode, of which the
total is 305,358, from March 19, 2020, which was the date on which confinement
began in Colombia, until December 31, 2020. As can be showed, Bogotá was the
largest air cargo carrier with 76%, which indicates that the impact it had on the sector
was not as significant at the regional level compared to the other cities (Civil
Aeronautics, 2020). The amount of cargo mentioned above, and which is evidenced in
Figure 9, refers to only necessities at the international level and at the national level,
232.831,34
32.230,37
10.965,02
9.344,75
7.291,57
3.795,51
8.899,60
Bogotá
Rio Negro
Leticia
Barranquilla
Cali
San Andres
Otros
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72
this is due to restrictions on cargo flights imposed by the national government, Civil
Aeronautics and El Dorado Airport.
Figure 10. Tons mobilized by the road year 2020.Source: Own elaboration based on
the Ministry of Transport (2021).
Figure 10 evidence the number of tons mobilized by road in 2020, the country in total
mobilized 108'721,015.11 having a decrease of 9'582,243.60 tons with respect to 2019,
recorded in Figure 8; the city of Bogotá D.C mobilized 5,695,303.54 tons dispatched
to different destinations registering 721,732.83 tons less than the immediately
previous year and mobilized 10,569,064.01 tons entered the city, 1,594,997.44 tons
less than in 2019 (Ministry of Transport, 2021). Likewise, the city of Bogotá D.C in
2020 reduced its share to 14.95% with respect to the total cargo mobilized via road in
the country. In these values, it is possible to see a little clearer the effects that the health
emergency that is being experienced around the world, is leaving in the economy and
in the different economic sectors of the country and in the different economic sectors.
2020 was a year of varied events and resounding uncertainties, so analyzing the cargo
transport services in the city of Bogotá of some exported products implies that through
the Bank of the Republic (2021) some economic figures are looked at by quarters,
where it is possible to analyze the growth or deterioration of eleven export products
according to the incidence of what was experienced during the year and for this
purpose two figures number 11 "Export products by quarter 2019 Bogotá" and number
12 "Export products by quarter 2020 Bogotá" are presented below with them a
comparison is made between the years described above, according to the needs of the
sectors so exports rise or fall.
108.721.015,11
5.695.303,54
10.569.064,01
Total Bogotá D.C según destino Total Bogotá D.C según origen Total colombia
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73
Figure 11. "Export products per quarter 2019 Bogotá"Source: Own elaboration based
on figures taken from the Bank of the Republic (2021).
Figure 12. "Export of products by quarter, 2020 Bogotá" Source: Own elaboration
based on figures taken from the Bank of the Republic (2021).
Compared to Figures 11 and 12, it is essential to compare the information on growth
and deterioration of some products of greater incidence; the first are pharmaceutical
products that for the year 2019, always presented negative variables reaching in the
last quarter a decrease of -7.2% and although for the first quarter of 2020 it reached -
12.5%, it begins to show that for the following quarters it has a recovery, increasing
external requests for medicines for human use and veterinary use (Banco de la
Plantas
vivas y
productos
de la
floricultur
a
Combusti
bles
minerales
y aceites
Aceites,
cosmético
s y
perfumerí
a
quinas,
aparatos y
material
eléctrico
Productos
farmacéut
icos
Materias
plásticas y
sus
manufact
uras
Café, té,
yerba
mate y
especias
Vehículos
automóvil
es tractor,
ciclo y
partes
Reactores
nucleares
y aparatos
mecánicos
Frutos
comestibl
es
Resto de
exportaci
ones
I Tri. 2019
8,9 15,4 -3,2 -7,4 -4,8 0,4 -26,8 41,7 14,6 3,1 3
II Tri. 2019
-5 -16,5 10,4 7,2 -4 -2,8 -41,3 1,1 -20 -6,2 2,7
III Tri. 2019
-2,4 -14,6 4,6 7,4 -2,5 -3,1 -29,6 13,7 -13,7 5 0,7
IV Tri. 2019
11,2 -57,2 18,1 -25,6 -7,2 -15,7 -26,8 -2,2 10,7 -0,5 -0,4
I Tri. 2019 II Tri. 2019 III Tri. 2019 IV Tri. 2019
Plantas
vivas y
productos
de la
floricultur
a
Combusti
bles
minerales
y aceites
Aceites,
cosmético
s y
perfumerí
a
quinas
, aparatos
y material
eléctrico
Productos
farmacéut
icos
Materias
plásticas y
sus
manufact
uras
Café, té,
yerba
mate y
especias
Vehículos
automóvil
es tractor,
ciclo y
partes
Reactores
nucleares
y
aparatos
mecánico
s
Frutos
comestibl
es
Resto de
exportaci
ones
I Tri. 2020
5,2 -30,6 9,5 0,4 -12,7 -10,4 1,8 -19 -13,3 -18,1 -3,2
II Tri. 2020
-13,2 -44,2 -43,2 -36 0,3 -32,2 26,3 -53,2 -42,9 -3,9 -35,5
III Tri. 2020
-3,3 -47,5 -23,8 -12,5 24,4 -18,8 110,2 -50,2 -1 5,1 -21,7
IV Tri. 2020
3,7 10,4 -16,9 45,7 23,7 0,3 158,6 -38,8 -26 19,7 -1,9
I Tri. 2020 II Tri. 2020 III Tri. 2020 IV Tri. 2020
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74
República, 2021) and ensured the growth of 24.4% for the third quarter of 2020, the
incidence of the increase in the current year is more than clear because the situation is
focused on an epidemic.
The peak of greatest affectation that was shown was in the group of coffee, tea, yerba
mate, and spices, which for 2019 only had negative variations reaching -41.3% and for
2020 there is evidence of a dazzling rise to 158.6% and in the face of this situation, the
International Coffee Organization (2020) says that since mid-March when the global
pandemic COVID19 was declared the virus reached all countries creating a global
shock and this causes three points of importance in coffee prices, the first is in the
stock markets and the volatility of the same increasing, compared to the tranquility
of the export of the product in comparison to other markets that would not suffer the
same fate; another aspect is the quality and availability of Colombian coffee in
comparison, such as, to the Brazilian product where it had a negative
impact because of the pandemic on its production stage and the exchange rate
between the Colombian peso and the dollar.
Figure 13: Participation of regions in foreign trade (exports + imports) December
2020. Source: Own elaboration based on data from the observatory of the Chamber of
Commerce of Bogotá (2020)
Figure 13 shows the participation of different regions of the country in foreign
trade, such as the city of Bogotá and the department of Cundinamarca have the largest
participation with 51%, according to data from the Chamber of Commerce of Bogotá
(2020), this region turns out to have higher values in foreign trade
transactions, since from January 2020 to September of the same year were 21,360
million dollars, however, it was 20% less compared to the same period in 2019, which
happened as a result of COVID 19 since restrictions were implemented globally and
border closures around the world.
Bogotá y cundinamarca
Antioquia
Valle del Cauca
Bolivar
Cesar
Atlántico
Otros
La Guajira
Caldas
51%
16%
8%
6%
5%
5%
5%
3%
2%
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Figure 14: Annual trade balance in USD FOB millions. Source: Own elaboration based
on data from the trade balance report issued by the National Administrative
Department of Statistics (2021).
In Figure 14, Colombia's trade balance can be showed, making a comparison of the
year 2019 that was -$10,782 million FOB dollars, and of the year 2020 that was -$
10,129 million FOB dollars, showing negative values in both years, which according to
data from the National Administrative Department of Statistics (2021) shows that
Colombia's trade balance has been in deficit since the last 7 consecutive years;
although it is true that in 2020 it decreased by 6.1% compared to the immediately
previous year, exports and imports of the country also fell much, this is due to the
impact of COVID 19 as has been mentioned throughout the research, leaving an
uninspiring picture for companies dedicated to foreign trade and to the logistics chain,
hitting hard the sectors that are part of it, such as the freight transport sector.
$39.489
$31.056
$50.271
$41.185
$(10.782)
$(10.129)
2019 2020
Exportaciones Importaciones Balanza comercial
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Figure 15: The percentage share of the Bogotá D.C-Cundinamarca region in the
country's exports and imports. Source: Own elaboration based on data in the
information: Regional Economic Profiles issued by the Ministry of Commerce,
Industry, and Tourism (2021).
Figure 15 represents the percentage share of the region of Bogotá D.C-Cundinamarca
in the exports and imports of Colombia, this shows the importance that it has in the
foreign trade transactions of the country. As can be seen, Bogotá D.C
and Cundinamarca have a greater share in imports than in exports, which indicates
that the trade balance of the region is also in deficit and this turns out to have negative
economic effects for it, however, the freight transport sector turns out to be benefited
due to the demand that is generated by its participation in these two activities of the
country.
The pandemic has generated strong negative impacts on the economy of the
country and on logistics and freight transport, according to figures from the Ministry
of Commerce, Industry and Tourism (2021) land transport is the one that has had the
greatest impacts, as it had a reduction of 28% for May 2020 in terms of mobilization
of cargo via road. The different economic sectors of the country have had
to change the dynamics of their businesses due to the difficult social and economic
situation that is being experienced worldwide due to the pandemic. The freight
transport sector has had to work on overcoming the barriers that this phenomenon
has imposed on it, emphasizing the high costs of services and the limited supply of
operators dedicated to logistics and transport.
11,40%
59,60%
11,50%
58,50%
Exportaciones Importaciones
2019 2020
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Conclusions
Carrying out this study leaves some fundamental points to discuss and analyze, which have
been classified into two main sections, the first refers to the correlation between the information
obtained by authors who have studied the subject in question versus the reality experienced
and/or the application of it in work and professional environment; the second section is
conclusions obtained from the results of this article that open inquiries and proposals to future
studies and research, understanding that the topic is quite broad and it will be modified given
the new technologies and ways of carrying out international commercial transactions, forms of
communication and alliances between countries.
To analyze the first section of the correlation between the information of the theoretical
framework and the reality of foreign trade in Bogotá, it is essential to
remember Giménez (2010) and Pineda, Jerónimo and Carrasco (2012), for whom the activity
of internationalization depends on key aspects such as culture and consumption habits, and
thus the selection of markets ends up being of utmost importance when exercising this
commercial activity, these claims turn out to be valid, if they are taken into the context of the
consumption need of the year 2020 worldwide generated by the Covid-19 pandemic and as
shown in the results for that year, specifically it was internationalized with pharmaceutical
products which had a percentage increase of 36.9% in just three-quarters from 2019 to 2020,
which did not happen with technological or leisure objects for the home which showed
decreases.
Another clear example of the issue is the exuberant rise in exports of coffee, tea, yerba
mate with figures that seem unrealistic, and the drop in automobile sales, which clearly express
the need for purchase to remedy the issues of teleworking worldwide; in view of this issue, it
is important to mention that data and results were obtained that were totally different from
those expected at the time of carrying out the research, since the first impression of the direct
impacts of a global pandemic, and with the total closure of many countries, it was expected that
the economy and international trade would also end their activities altogether, but this was not
the case. , simply foreign trade varied, and the products to be exported or imported were the
ones that were altered.
It was also explained that, for Arbeláez & Marín (2012) there are four critical success factors
in service companies: i) cost, ii) quality, iii) time and iv) the ability to meet the needs of the
client on time; and which if analyzed from the perspective of the incidence of COVID versus
logistics in Bogotá. It is established then, that at the beginning of the pandemic all the entrances
and exits of the trade were automatically closed so that the capacity to attend timely
shipments was affected and although in Bogotá as at the national level the first solution to
mitigate the damages, were actions such as exemption from tolls, even so, the cost and delivery
times of the products that automatically affected the quality of the same was affected, so in the
end, with these four aspects it can be concluded that they are interconnected and their situation
is so strong that the damage in one makes the entire logistics chain not work.
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For the second section in which general conclusions and proposals for future studies will be
given, note that as shown in the results, now in the cargo and transport services it was found
that Colombia has excellent connectivity opportunities regarding internationalization and
foreign trade activities. However, extensive work must be done on the issues of efficiency and
effectiveness of shipments and quality of infrastructure to make a greater competitiveness
index worldwide, and with regard to the pandemic experienced in 2020, in this area, the
logistics of freight transport was forced to make a significant change in its rules; which leaves
as a possible topic of research in the future to know if this change helped to favor or
disadvantage this work, as well as it is important in the future to know what are the possible
failures for the low scores in the matter of question.Y como el tema clave de esta investigación
es la logística del transporte de carga en Bogotá D.C, it is important to close in turn how over
the years the capital has grown and gained great importance within the logistics chain of
companies for the distribution and internationalization of their products. And while it is true
that the city of Bogotá moves the largest amount of air cargo because it has the largest airport
nationwide and the port of reference in Latin America, it should also be taken into account that
being the city that receives more imported products at the national level, this must
be complemented by good land transport and already turns out to be a multimodal transport
operation, it is important to analyze why the conditions of the roads, the high costs of tolls and
the restrictions imposed by government entities end up decreasing efficiency and increasing
the prices of the service, resulting in low competitiveness in the national and international
market.
To end with this investigative work, it is intended to lead the reader to believe that although it
is true that although there is already some ways labor speaking in the logistics chain of the
internationalization process, this episode worldwide showed that everything can change
or very and although no one expected this event that generated havoc in the global economy
and in general in many aspects of the trade, the truth is that only those who are constantly
evolving and changing are the ones who manage in the end to overcome any type of situation,
such as the Covid-19 pandemic.
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